BMW Problems and Recalls

Find your BMW owner’s manual and get detailed information about coverage and terms of your BMW warranty, including tires, accessories, and replacement parts.

  • General warranty provisions
  • New vehicle limited warranty
  • Emissions warranties
  • Warranties on accessories, replacement parts, and more

BMW User manuals can be viewed and downloaded here.

Look-up latest BMW Safety Recalls & Service Campaigns by VIN here Search BMW Recalls by Vin.

 The BMW Maintenance Program

The BMW Maintenance Program covers all factory recommended maintenance as determined by the Condition Based Service (CBS) system. Additional specific items that need replacement due to normal wear and tear, and that are not covered by the original New Vehicle Limited Warranty – such as brake pads, brake rotors, and wiper blade inserts – are included, provided wear and tear exceeds BMW wear limits. Any applicable adjustments required due to normal operating conditions are also included.

Exclusions from coverage include the following:

  • Items reimbursable under your New Vehicle Limited Warranty
  • Gasoline and diesel fuel
  • Gasoline and diesel fuel additive
  • Diesel glow plugs
  • Diesel particulate filter
  • Windshield washer additive (except when in conjunction with scheduled maintenance)
  • Tires, wheel alignment, tire balance and rotation
  • Parking brake shoes/linings
  • Reset Tire Pressure Monitor
  • Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim
  • Damage, including consequential, which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel
  • Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined
  • Maintenance or repair after the vehicle is deemed a total loss
  • Maintenance or repairs performed by other than an authorized BMW center within the United States or Puerto Rico
  • ‘Topping off’ low fluids (e.g., engine oil, antifreeze, washer fluid, etc.) except when done in conjunction with a scheduled maintenance or other required maintenance work (as outlined in the customized maintenance checklist printout) that is performed during an applicable Maintenance Program period
  • Vehicles used in competitive events
  • Oil changes performed outside the recommended maintenance intervals as indicated by the Condition Based Service
  • Any other vehicle-specific exclusions described in the Service and Warranty Booklet included with the vehicle

2 Responses

  1. Barnie November 6, 2015 / 1:22 pm

    I have a 2007 BMW 1200 GS Adventure 28 400 km and notice a small crack in the right hand side where the bearing end. I just had a 30 000 service and they did not pick this up or report this to me. Can I ask BMW world wide if this happen before – I have a photo of the this and can upload it.


  2. Jose April 6, 2016 / 6:01 pm

    I have a 2009 BMW X5 that Purchased from Metro Auto in MI. This has to be the worst mistake of my life with cars. I was told that the vehicle was not repainted and never in an accident only to suspect later that it was. I have parking brake issues as well at 64k miles. The Bluetooth Module failed and now I have a misfire, check engine light that is all going to cost me about $2500.00 to get fixed. I tried fighting this with BBB in MI and they were no help at all. I made a mistake but I am still wondering why there are so much problems with BMWs? They are nice cars to drive but they really that poorly designed/mfg that they break so fast and cost tons of money to fix? Wow…I am so floored every time I have a problem and go to the ole inter-webs only to find out that MANY others have the same issues. What is BMW doing about all of this? So floored!

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